Privacy Policy

Craftsman & Labor Solutions (“CLS,” “we,” or “us”) respects your privacy. This policy explains what information we collect when you apply for work, request workers, or contact our team, and how we use and protect it.

Information we collect

We collect the information you choose to provide, which may include:

• Application information — your name, contact details, work history, skills, certifications, and eligibility-to-work details when you apply for a position.
• Resume and audio recordings — if you upload a resume or use our voice application feature, we collect the resume file and, if you choose to speak your application, an audio recording of what you say. We tell you before recording starts.
• Employer / contact information — your name, company, and contact details when you request workers or send us an inquiry.
• Communications — the content of messages, forms, and calls you share with our recruiters.

How we use your information

We use the information you provide to:

• Match applicants with open positions and contact you about opportunities.
• Process work orders and staff your jobsite.
• Handle payroll, taxes, workers’ compensation, and I-9 / employment compliance.
• Respond to your questions and provide customer support.
• If you use our voice application feature, transcribe and read your spoken answers to fill in the application form for your review before you submit it.

We do not sell your personal information. We share it only with the parties needed to provide our staffing services — for example, an employer you’re being placed with, or a payroll or compliance provider acting on our behalf — and with the service providers who host our website and process submissions on our behalf: our database and file-storage provider (Supabase), our email delivery provider (Resend), and, only if you use the voice application feature, an AI provider (Anthropic) to convert your spoken answers into form text.

Consent

By submitting an application, work order, or contact form, you consent to our collection and use of your information as described in this policy. Where you provide a phone number or email, you agree that we may contact you about staffing and employment opportunities. You may opt out of further contact at any time by letting us know.

If you use the “You Talk” or “Let Me Ask You Questions” voice application options, we ask for microphone access and tell you before recording starts that we store the audio with your application. You can decline the microphone prompt and type your answers instead.

Data retention

We keep your information for as long as needed to provide our services and to meet our legal, tax, and employment recordkeeping obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

Contact us

If you have questions about this policy or want to update or remove your information, contact our team at 1 (800) 272-1813.